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Our phone lines are back up

Our phone lines are now working again.

The problem was not just isolated to the Surgery, other local businesses experienced the same problem.

We apologise for the inconvenience this may have caused.

Welcome to Lindfield Medical Centre

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Please note that 'On the day appointments' are for medical emergencies only, not routine care. Routine appointments can be made with as little as a 2-3 day wait.

Relaxation of Covid-19 laws and face masks

We will continue to wear face masks at the surgery.

 

On 19th July, the Covid-19 rules will change. These changes will involve the end of more or less every domestic legal restriction.

All businesses will be able to open, without Covid-related capacity limits, and mitigation measures such as mask-wearing and social distancing will be left to people’s personal responsibility.

The staff and clinicians at Lindfield Medical Centre take our responsibility very seriously and will continue to wear facemasks and keep to the 2m social distancing rule whilst dealing with patients. We are imploring patients who visit the surgery to take the same level of responsibility.

Infection rates of Covid-19 are rising exponentially, the clinicians at the surgery can come into contact with up to 30 patients a day. We have 14 clinicians and therefore there is a great deal of interaction between ourselves and patients, with each interaction creating an opportunity for Covid to spread. If our clinicians contract Covid, this will force them to isolate and result in their patient appointments being cancelled. If a member of staff has to isolate, this results in less telephone calls being answered, prescriptions taking longer to process or referrals not been actioned.

We wear masks to protect you, we would ask that you also wear a mask to protect us. Our staff have families that they need to go home to every night and they need to feel they are not working in an environment where they are being put at risk from contracting Covid and passing it onto their loved ones.

Let’s protect each other and ensure we can continue to provide for our community.

Your Covid vaccination status - UPDATE 11th June 2022

NHS App

The NHS App now provides you with the ability to see your Covid Vaccination Status.

This functionality is not activated by your GP Practice, however we have become aware that some patients are having issues with the registration. If you are having problems please email us at the link wsxccg.lindfield.reception@nhs.net and tell us the error code you are getting and the error message.

We will investigate and try and resolve this for you. We will aim to correct the problem for you within 7-14 working days.

PLEASE DO NOT TELEPHONE ABOUT THIS MATTER, USE THE EMAIL PROVIDED. 

 

What will give you an official record of your Covid vaccination status?

The Government has made an announcement that from the 17th May, the NHS App will receive new functionality that will allow you to see your Covid-19 Vaccination Status. This will be the official source of your status.

The new NHS App will be taking your vaccination record from NIMS (National Immunisation System of Record) and not from the GP Record.

If a patient does not have access to a smartphone and they know the country they are travelling to require COVID-19 vaccination status, patients can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to them. The patient must request the letter at least 5 days after they have completed their vaccination course. The government expect the letter to take up to 5 days to reach the patient.

 

Looking after your mental health

Staying at home and self-isolating for a prolonged period can be difficult, frustrating and lonely for some people and you or other household members may feel low.

It is important to take care of your mind as well as your body and get support if you need it. There are many sources of support and information,

Looking after your mental health and wellbeing

Supporting children and young people

Every Mind Matters provides some simple tips and advice on how to take better care of your mental health.

If you live in England and are aged 18 or over, you can access NHS psychological therapies (IAPT) services.

A GP can refer you, or you can refer yourself directly without a referral.

Find an NHS psychological therapies service (IAPT)

If you do feel suicidal or have significant concerns then please contact your GP or call 111. Other sources of help are provided in the link below.

Help for those with suicidal thoughts

Hospital referrals

We understand that many patients are concerned about the length of time it is currently taking within the NHS to obtain timely referrals into hospitals for clinics and or surgery.

Covid-19 has affected waiting times for many services and are continually subject to change.

Whilst your GPs and Nurses at Lindfield Medical Surgery are acutely aware of theses issues, there is nothing that we or our staff can do in these circumstances.

Our advice is to contact the Patient Advice and Liaison Service (PALS) and discuss the matter with them. They have direct access to NHS Hospital  Services and can act on your behalf.

Contact PALS

Phone

Royal Sussex County Hospital: 01273 664511 or 01273 664973. Princess Royal Hospital: 01444 448678

Email

bsuh.pals@nhs.net

Post

PALS, Royal Sussex County Hospital, Eastern Road, Brighton, BN2 5BE